Customers First at Carnoustie

  July’s edition of The PGA Professional magazine is out today. See pages 36-37 for our interview with Head PGA Pro Colin Sinclair from Carnoustie Links as he prepares for the Open Championship next month. We caught up with Colin …

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The Personal Touch with XMAIL

Getting the most out of Crossover’s sales and stock management system, XPOS, is vital, and there aren’t many people better at it than the team from Woking Pro Shop. Crossover sales manager Matt Peace, enjoyed a great visit this week …

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Woes on the High Street: Advice for Golf Retail

  Here, Crossover’s  Mark Hopkins, looks at some of the advantages golf shops have over standard bricks and mortar stores, plus what lessons we can learn from recent high street failures? There was a collective sigh across the UK retail …

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Welcome new Head of Development

  We welcome Stephen Cain this month, who joins us as our new Head of Development. “I am really excited to be joining Crossover Technologies at such key time in their development.  After many years working with and for enormous …

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Bettering Amazon: Advice for the Smaller Retailer

Following my article outlining some of the lessons learned from Amazon, here are a few pointers for the golf retailer on how one could use some of Amazon’s tactics.   So what does the Rise in Online Sales Mean for …

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Embrace the FIFA World Cup!

  What are you doing to ensure the World Cup doesn’t hard tackle your margins? On average, Pro shops see a drop in profits of around 16% during the World Cup, with regular members and visitors enjoying their other favourite …

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June Pro Shop

  June is a key month for Pro shop retailers, who should be aiming to turn over all stock within 3 months: June often being that third month. Using April sales figures onwards, you may also soon be expected to …

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April Market Review for UK Golf Retail

Following a few months of poor results, we all had our fingers crossed for some better numbers in April. However as the poor weather continued we weren’t feeling that confident. April was wet (15% more rain days), dull (only 90% …

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In the Pro Shop with Carnoustie’s Colin Sinclair

With the recent opening of his Indoor Golf Performance Centre, a brand-new club house, newly-sited pro shop, a staff team of 35, and the 147th Open Championship at his club this summer, it’s fair to say that Carnoustie Golf Links’, ...

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Taking XPOS for a New Start

  A great welcome in York last week and fantastic to see Guy Wills, Head PGA Pro at Fulford Golf Club, along with assistant Dan Hood last week, to catch up, before Dan starts his new position as Head Pro at …

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