Beware the Pitfalls of Customer Credit
So, a customer comes into the pro shop and spends £300 of the credit he has in his account on a new electric trolley. But hang on! That credit’s been sitting there for months and you spent it on …
Second Date for Sell-Out CPD
There’s been great interest in this new, first-of-its-kind workshop, run by Crossover’s retail expert Mark Hopkins and Advanced PGA Pro David Fulcher. With the December CPD filling up within a day, we’re delighted to announce our second date on 21 …
December Pro Shop: Retail Tips
December is never the best month for golf shops when it comes to sales statistics, but it does tend to fare better than January, February and November, largely because people will be looking for Christmas presents for their golf-loving …
When Credit’s Due
It’s often over-looked, or forgotten, and rarely considered a problem, but customer credit can be as much of a threat to your business, as bad debt. We all know the dangers of debt, which, if left too long, can …
Brexit Today:Advice for Golf Retail
Last week was a busy week in British politics, with most of us avidly watching the news to see the latest Brexit events and reactions. After the resignations and letters of no confidence, it’s easy to become disillusioned and a …
When a Brand goes Direct to your Customer
Thanks to Head PGA Pro Michael McCrudden from Roe Park Resort in Northern Ireland, for this Tweet: “Hi Phil, any chance of a blog post on how to deal with suppliers going direct to consumer and cutting out/by-passing bricks …
New CPD for Retail Skills
This December, you’re invited to a first-of-its-kind workshop that will vastly improve your retail skills and take you on the road to a more profitable business. Big promises? Here, we catch up with one half of the delivery team …
UK Golf Retail: September 2018 Update
For most, the overriding memory of September will be the barn-storming Ryder cup where Europe produced an overwhelming, if unexpected, victory. Some outstanding performances from both the old guard and the rookies. It’s always good entertainment when the postman …
November Pro Shop: Retail Tips
The month of November raises a juicy conversation topic for pro shop retailers. Black Friday. Over £2 billion was spent on Black Friday in 2017 and, if you’re an owner manager of a retail business, you wouldn’t be blamed …
Budget Highlights 2018
Well, there was some good, and some less-welcome news following yesterday’s Budget. But, how will it actually impact golf retailers? Here are the key highlights for our customers by managing director, Claire Fraser. MINIMUM WAGE: From April 2019, …