Customer Spotlight: Ian Walley, Kedleston Park Golf Club

Ian Walley at Kedleston Park Golf Club has been a customer of Crossover for the last 4 years. He used the system as effectively just a “cashing up” until recently when he had a visit from one of the Crossover team and really started to use XPOS to its full capabilities.

As Ian explains,

“XPOS has always helped with my stocktaking but after a meeting with Mark, my eyes were opened to how I could create huge profit margin gains for my business.”

Our Sales Manager, Mark, showed Ian how to run 3 simple reports from his EPOS system which has revolutionised how Ian approaches his stock.

“It was the stock turns report that really resonated with me. I suddenly realised that although I may have been buying the right stock, I didn’t need to buy for the whole season – or more – at once”

By working in this way Ian has freed up some extra cash to invest in products that are actually giving him profit.

“There has been a clear impact on my bottom line. I work hard and it’s nice to see that reflected in the profit that I now make.”

To other pros, Ian recommends that they definitely give Crossover a call and book a visit,

“Over the years, I feel like I have neglected the technology but now I’ve made a new start. My stock levels are more accurate and I’ve made a fresh start. They (Crossover) did a great job for us. I’d absolutely recommend XPOS, we find it absolutely invaluable. It seems like a lot of money but it really does make it easier to input and keep track of stock, making my business more profitable”.

Congratulations to Ian on being named our first member of the month! We look forward to working with you to bring continued success.