Your Performance Dashboard
Explained
From July 2020, the Performance Dashboard replaces the original screen that many early adopters of XPOS V2 will have seen.
Our aim is always to give you the best insights into your business so you can make the most accurate decisions. Working with partners and customers, we’ve developed a new, more user-friendly dashboard with added functionality to bring you the clearest picture of your shop’s performance.
Click on an area for more detailed, real-time information and to drill deeper into your numbers.
Aim High. Achieve More.
It’s not just us that’s striving to constantly improve, but we’re helping you to do the same. That’s why the new dashboard compares today’s sales with last year’s figures: highlighting today’s performance in red, amber or green.
Using last year as a benchmark enables you to identify gaps and should prompt you to look for areas of improvement, if appropriate.
Today
NET SALES
The grand total of retail sales made so far today, minus VAT and any refunds. Net Sales may include green fees, depending on how this category was set up by you in your sales system.
V LAST YEAR
Use comparisons with last year as a benchmark and aim to improve from one year to the next. Comparisons are made to the average sales you made on that day of the week during the same month last year, e.g. Mondays or Wednesday that month.
BASKETS & AVG BASKET VALUE
Baskets denotes the number of customers you’ve served through the till today, and can include size swaps and refunds. When viewed next to the Average Basket Value, Baskets is a great indicator of your shop’s selling pattern and gives you an instant check on where the business has room to grow.
A large number of baskets with small values tells us that you should be looking at how to increase the number of higher value sales. A small number of baskets with high values highlights that you need to be encouraging the team to look for those smaller, upsell sales from items around the till point.
MARGIN
Your margin is the difference between your costs and sales values. It’s the magic number. This percentage is the margin for the shop’s profit for the day so far. As a guide, the average margin for UK sports shops is 32%.
YEAR TO DATE
For new customers without a year’s worth of sales in XPOS, there are some great insights to look forward to next year!
NET SALES
The grand total of retail sales made so far this year, minus VAT and any refunds. Net Sales may include green fees, depending on how this category was set up by you in your sales system.
BASKETS
This is the total number of customers you have served through the till this year, and can include size swaps and refunds.
MARGIN
The magic number. This is the margin, displayed as a percentage, of all sales made so far this year.
V LAST YEAR
Use comparisons with last year as a benchmark and aim to improve from one year to the next. This is a comparison of the sales, or baskets, so far this year, compared to the same point last year.
ACCOUNTS
ACCOUNT CREDITS AND DEBITS
The credit refers to money you’re currently holding for members or customers, and the debit represents the amount of debt you have in the business from your members or customers.
Dig deeper into customer accounts and manage these figures, using the Aged Debtors report in XPOS. We’d recommend emailing customers monthly, to remind them to either spend their credit with you, or pay any outstanding debt.
STOCK
STOCK VALUE
The most current indicator of the total value of stock you hold in the shop.
STOCK TURN
Your Stock Turn ratio is calculated by looking at how many times during the year you sell your stock holding. In the UK sports industry, for example, a good retail business should turn over stock items 3-4 times each year, but this does vary by category. It’s a great indicator of business health and the traffic light system on the Stock Turn button, helps you stay on track.
